Young's Food

The client

Young’s Seafood is an independent food company that has been operating for over 200 years. They operate in all sectors of the market, using modern and traditional skills to produce a vast range of chilled and frozen seafood, from luxury shellfish to family fish meals.

The challenge

To develop the skills of selected staff within all departments, to assess and train other staff in the application of safe handling techniques. This included a question & answer session between the HSE Manager & Advisor and heads of each department to address their specific needs and any other relevant issues. Young’s required competent and flexible tutors to develop a tailored course that reflected the activities of the business and met the needs of the staff.

The solution

The project commenced with a visit to Young’s Seafood sites in Grimsby by Senior Health & Safety Consultant Tutors to gain a clear understanding of the manual handling issues involved and the environment in which they were undertaken. They also acquired the relevant information to ensure that the resulting course was pitched appropriately, which included the selection of suitable props and scenarios to be incorporated in the practical elements of the training.

The information gathered was also used to produce a short ‘Safe Handling Techniques’ course as a PowerPoint presentation, which was supplied to the delegates on a memory stick upon successful completion of the course. This ensured access to a professional training aid to assist in cascading effective training to other members of staff across the business.

The Manual Handling Assessor/Trainer courses were delivered over 4 days, to groups of up to 12 delegates. In order to pass the course and be awarded their certificates of training, each delegate was assessed on the following 5 areas:

  1. A knowledge test
  2. Development of a short lesson plan
  3. Completion of a suitable & sufficient manual handling risk assessment
  4. Demonstration of safe handling techniques
  5. Instruction of safe handling techniques

On achieving a minimum net score of 70% in each element, delegates were awarded their Manual Handling Assessor/ Trainer certificates.

The results

Each course achieved a 100% pass rate and the delegate feedback was excellent. It equipped delegates with effective training and presentation techniques, and the ability to plan, develop and deliver practical manual handling training to other staff.

This was designed to establish that all delegates have developed a suitable level of knowledge and the practical skills to be effective in their role as a ‘Manual Handling Assessor/Trainer’.

The course also equipped them with the knowledge and skills to carry out suitable and sufficient manual handling risk assessments within the business. They were able to carry out their own basic manual handling training of all employees internally to comply with legislation.

There was a reduction in lost working time due to manual handling injury and a more motivated workforce. 

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