The retail industry employs over three million people in the UK, and each of those individuals is exposed to as many health and safety risks as those in other sectors, despite a perception of it being a lower risk sector.

Retailers are faced with ensuring the health, safety and wellbeing of their staff in a challenging labour market, where skill levels are low and employment churn is high. A transient workforce - short term and part time workers - makes maintaining a consistent level of compliance particularly difficult. Bespoke training solutions have been developed over a number of years to ensure that all employees (permanent, part-time and agency) have all the awareness, knowledge and competency they need.

Santia has worked with many high street retailers and well-known brands such as Specsavers, Boots and Primark. Our health, safety and environmental training and consultancy services available to this sector are designed to ensure the retail environment poses as little risk to people and property as is practicable, addressing hazards such as fire, water, manual handling and repetitive motion, computer operations, noise and air pollution and slips, trips and falls.

We also work with retailers to support and develop a positive health and safety culture as part of a construction programme across the retail network.

Case study

Santia inbeds 5 Competent Persons to support the development of a health and safety culture within a high pressured retail environment.